What is a Maintenance Contract?

Choosing a Maintenance Inclusive Contract gives you more peace of mind and control over your servicing, repair and maintenance costs. You can budget with confidence, manage your cash flow and rest assured that you will not face unexpected bills for fair wear and tear on the vehicle. While being safe in the knowledge that your vehicle is safe, reliable and roadworthy.

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What does a Maintenance Inclusive Contract include?

Servicing and Repairs
All regular servicing, plus maintenance and repairs resulting from fair wear and tear are included. This includes: MOT, batteries, exhaust, brakes, bulbs, wipers and tyres. We use genuine Manufacturer parts to ensure the highest standards of quality. Work is carried out by Alphabet's nationwide network of approved suppliers who are carefully selected, quality controlled and fully managed by our expert Technical team.

Tyres can account for 40% of the cost of maintaining a vehicle, which can rise significantly for higher mileage users and performance vehicles. With safety being of paramount importance, we operate a fair usage tyre policy which covers replacements and puncture repairs resulting from fair wear and tear through normal usage. This excludes damage caused by a failure to repair or service the tyre, negligence, inappropriate use, accidents, theft or vandalism.

Brake Pads and Discs
Costs associated with brake maintenance are often underestimated, especially when it comes to high mileage drivers and vehicles with upgraded braking systems. Maintenance Inclusive Contract Hire covers replacement of brake pads and discs.

Breakdown and Recovery Cover
24 hour, 7 days a week cover throughout the UK and the European Union is provided including: home start, roadside repair, recovery, onward travel and 48 hour relief vehicle or overnight accommodation (in certain circumstances).

What are the Benefits to me?


They also manage warranty claims and recalls, plus have a driver services team who deal with technical issues for drivers.

Confidence, Control and Fixed costs With Genus Leasing, you have the option to include the servicing, maintenance and repair costs with your agreement for a fixed budget.

Routine servicing and maintenance ensures your vehicle is reliable and safe on the road. Ensuring your vehicle is maintained within Manufacturer guidelines also reduces your risk of incurring unforeseen and unnecessary charges during the term of the lease or when you return the vehicle at the end of your contract.

The ability to control your business' costs is an important consideration as the service and repair needs of vehicles becomes ever more complex with new technology. That's why many drivers include maintenance with their vehicle lease contract, rather than choosing to take on the responsibility and workload themselves; they see it as a key ingredient during the life of their vehicles.

Choosing a Maintenance Inclusive Contract from one of our Alphabet Partners means all work is carried out through our preferred network of suppliers. It's supported by our dedicated 24 hour, 7 days a week, 365 days a year helpline or you can use our AlphaGuide app.

Rest assured that Alphabet's team of technical experts provide a dedicated point of contact and will manage the process throughout. Take advantage of our expert advice and economies of scale, keeping costs below that which you could incur if you purchased maintenance and servicing yourself. Give Alphabet the responsibility for your vehicle maintenance to gain real peace of mind.

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